Privacy Policy

At Direct Wholesale Liquidation, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect information from you when you:

  • Place an order
  • Register an account
  • Subscribe to our newsletter
  • Contact our support team
  • Browse our website

Types of information collected:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment processors)
  • IP address and device/browser information
  • Purchase history

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchase
  • Improve our website and customer service
  • Send promotional emails (if you opt-in)
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. How We Protect Your Information

Your personal data is stored securely and is protected using industry-standard encryption and security practices. Sensitive payment information is processed by trusted third-party gateways and not stored on our servers.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

  • Payment processors to complete your transactions
  • Shipping carriers to deliver your orders
  • Service providers who help operate our website (under strict confidentiality agreements)
  • Legal authorities if required by law or in the event of fraud or unauthorized activity

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your shopping experience
  • Remember your preferences
  • Analyze site traffic and performance

You can control cookie preferences through your browser settings. Disabling cookies may impact certain features of the website.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our data processing
  • Withdraw consent at any time (e.g., unsubscribe from marketing emails)

To exercise your rights, please contact us at privacy@directwholesaleliquidation.com.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and accounting requirements.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The updated policy will be posted on this page with a revised effective date.