Effective Date: December 15, 2022
Welcome to Direct Wholesale Liquidation. These Terms & Conditions (“Terms”) govern your use of our website, https://directwholesaleliquidation.com, and any purchases you make through it. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.
1. Company Information
Business Name: Direct Wholesale Liquidation
Address: 220 N Mason Way, City of Industry, CA 91746, United States
Email: support@directwholesaleliquidation.com
Phone: +1 (949) 385-2694
2. Products and Services
We specialize in wholesale liquidation pallets, including overstock, surplus, and customer returns. Products may be:
- New, refurbished, or customer returns (condition described in product listing)
- Sold “as-is” unless stated otherwise in writing
Important: We do not guarantee specific brands, quantities, or resale value unless explicitly stated in the product description.
3. Ordering and Payment
- All prices are listed in U.S. Dollars (USD).
- We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
- Orders are confirmed only after full payment is received and verified.
- Payment processing is handled securely by third-party providers; we do not store payment details.
4. Shipping and Delivery
- We ship within the United States using reputable carriers.
- Shipping costs and estimated delivery times will be displayed at checkout.
- You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery caused by incorrect addresses.
- Risk of loss passes to you upon delivery to the carrier.
5. Returns and Refunds
Due to the nature of liquidation products, all sales are final unless:
- The wrong pallet or product was shipped
- The order arrived damaged due to carrier mishandling (must be reported within 48 hours with photos)
Approved refunds will be issued to the original payment method within 7–10 business days.
6. Limitation of Liability
To the fullest extent permitted by law, Direct Wholesale Liquidation shall not be liable for:
- Loss of profits, resale income, or business opportunities
- Any indirect or consequential damages
- Any product defects, unless covered under an express written guarantee
7. Intellectual Property
All website content, including images, logos, and product descriptions, is the property of Direct Wholesale Liquidation or its content providers and is protected under applicable copyright laws. You may not use our content without prior written permission.
8. Prohibited Activities
You agree not to:
- Misuse our website or engage in fraudulent transactions
- Copy, resell, or redistribute our product listings without consent
- Violate any applicable laws while using our services
9. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please contact us:
📧 support@directwholesaleliquidation.com
📞 +1 (949) 385-2694
🏢 220 N Mason Way, City of Industry, CA 91746, United States